One of my strengths is learning. I don’t confine my curiosity to any one field. I love learning about all kinds of things, and I have a habit of taking a lot of notes in order to reflect on what I’ve read or heard. Unfortunately, my handwriting is almost illegible, so I miss a lot of the content of what I’ve read or heard because I can’t decipher my own handwriting. When I review my notes, I feel as if I’ve accomplished something if I can decipher enough of my handwriting to glean at least one take-away.
The following are take-aways from a few of the webinars, podcasts, editorials, and random readings I engaged with between April 2018 and June 2020:
41% of all undergraduates attend community colleges and there are fewer community colleges today than there were 20 years ago. “Social Justice Summit: Advocacy, Access, and Engaging Equity in Community Colleges,” Western Illinois University, Webinar – Moderator: Laila McCloud; Speaker: Eboni M. Zamali-Gallagher, Director, University of Illinois Office of Community College Research and Leadership (June 9, 2020)
“A society not grounded in ethics, self-reflection, empathy, and beauty is one that has lost its way.” (Brian Rosenberg, 17 years as President of Macalester College) “The End of College as We Knew It.” Frank Bruni, The New York Times Opinion Piece (June 4, 2020)
Do assessments, consider the context, address multiple identities, and determine who the interventions serve. “The Upended Student Life Cycles-How Student Affairs Can Serve Students in a Chaotic Time,” The Chronicle of Higher Education, Webinar – Host: Ian Wilhelm, editor; Speakers: Nancy Young, Vice President, Student Affairs, University of Maryland Baltimore County; Christie Kracker, Dean of Students and Campus Life, Susquehanna University. (May 29, 2020)
Gamification is everywhere; you just don’t think about it. It uses game-inspired tools rooted in psychology (motivators, fun) to influence behavior. “What is Gamification?” Eric Myers, Mindspace-The Creative Learning Agency, ATD Monthly Webinar (April 27, 2020)
MOVE, EAT, RECOVER. What’s one step I will take to move, eat, and recover more effectively? “Healthy Living for Busy Professionals.” Tyrone Holmes, ATD Monthly Webinar (March 26, 2020)
Expect people to learn and grow; don’t freeze-frame others. Meet people where they are and scaffold the learning. “Dynamics of White Privilege,” Kathy Obear, Founder/Director, The Center for Transformation and Change, Webinar (November 8, 2019)
Each election becomes a way people measure their self-esteem. When their party loses, all of their identities lose. If your group does well, you feel better. “The Age of ‘Mega-Identity’ Politics,” The Ezra Klein Show, Podcast (April 30, 2018)
Despite intermittent squalls, heavy rains, and poor visibility, students, faculty, staff, and administrators push on in preparing for what used to be the beginning of the traditional academic year.
Why students push on
To increase their learning, which contributes to the development of the means to challenge the fairness of the distribution of power and thereby contribute to the fulfillment of the promise in the Declaration of Independence: “We hold these truths to be self-evident, that all [people] are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty, and the Pursuit of Happiness.”
Why faculty push on
To provide learners the opportunity to develop critical-thinking tools in order to discern for themselves whether or not there is a systematic plan to stratify people into groups where some are always the most needy.
Why professional staff push on
To provide the environment in which students have the opportunity to create experiences that will help them develop the skills to speak up about inequities and lead communities in public problem solving so necessary for a democracy.
Why support staff push on
To provide the safety net of strong, sometimes invisible, sinews that hold the academic community together.
Why administrators push on
To demonstrate strong leadership in turbulent times because our hope is in a new generation of leaders who can help the nation move toward the fulfillment of the promise in the Preamble to the Constitution: “We the People of the United States…promote the general Welfare, and secure the Blessings of Liberty to ourselves and our Posterity.”
On this day—July 16—158 years ago, Ida Bell Wells, a tireless and formidable crusader, was born.
As an investigative journalist, Wells informed, bullied, and cajoled the readership of Black publications to fight for their schools, their rights, their dignity, and their lives against a racist and segregated Southern culture.
Writing for church publications and early editorials using the pen name, Iola, she is best known for her anti-lynching editorials and speeches, though she was a founder or prominent member of every civil rights organization of the nineteenth and twentieth centuries. Famous during her own lifetime and revered after her death, she fought for racial justice, women’s suffrage, and human rights with both intelligence and heart.
In addition to her pamphlets and editorials, she excelled as a speaker at home and abroad, exposing the shame of racism in America, particularly as concretized and illustrated by the brutal lynchings and mass murderings of Black people. This diamond of a woman had many precious facets, and if she were pressed to identify any flaw, it might be that she had human feelings and could be hurt by the slights and betrayals of people who should have been some of her strongest supporters. Despite the hurt and sensitivity, she soldiered on, standing in the front lines of the cause even as she faithfully carried out her duties as a wife and mother.
Reflecting on the extraordinary life and monumental achievements of Ida B. Wells-Barnett, I see her as a beacon that shines the way and a staff that supports all of us who want to gain the right to call ourselves the sons and daughters of Ida.
When MSNBC journalist Rachel Maddow interviewed Elizabeth Warren on the day she withdrew from the race to be the Democratic presidential nominee, the tone was pessimistic about whether a woman would ever be elected President of the United States, and how devastating such pessimism would be for women now and the young girls who are seeing this as their future.
It’s not for lack of trying that a woman has not been elected president of the United States. Though history was made in 2020 when six women were candidates for the Democratic presidential nomination, seven women before them also ran for president. The first woman to run for president—though it might be disputed by some—was Victoria Woodhull, who ran as a candidate for the Equal Rights Party in 1872. It would be almost a century until the following women dared stand for the office again:
It was 36 years ago this month that the first collegewide task force for diversity on which I served hosted a Women’s Week program. After a year of meetings with faculty about the need to make the curriculum inclusive, we were thrilled that Peggy McIntosh from the Wellesley Centers for Women had agreed to be our guest speaker. Her papers on white privilege had catapulted her to the top of the A-list as a speaker on issues of equity and privilege.
It was not until after this program that our task force realized what a dismal failure we had been in helping faculty to see that educating for diversity could revitalize their work, affording them the opportunity to rethink knowledge, evaluate their teaching methods, and effectively put students’ learning at the center of their efforts. Disappointingly, it seemed that few faulty beyond the twelve of us on the task force saw the point in making their syllabi and the curriculum more inclusive. The hardest blow—and most debilitating comment—from a faculty member after the Women’s Week program was that Peggy McIntosh was interesting and charming, but what did her presentation have to do with them?
This was not the first or the last time that I would hear a woman described as “charming.” A synonym for charming is “likable”—the standard to which women who run for high political office seem to be held. By contrast, many women are looking forward to the realization of what former candidate for the Democratic presidential nomination Amy Klobuchar said: “I think what matters most is if you’re smart, if you’re competent, and if you get things done.”
When I was growing up, I was taught never to use the word “HATE.” It was the four-letter word that was taboo in our family. Whenever I would use the word, it was usually about some chore that I didn’t want to do. If my grandmother was within earshot of my profanity, she would say, “Honey, we don’t use that word in this family. Find another word.” Growing up this way makes the word “HATE” especially heinous and destructive to me.
Imagine how I must have felt when, as Dean of Student Development, I was told by four different administrators in the course of one week that a top-level administrator who was my boss’ boss “HATED” me. Naturally, I ruminated about what I had been told. Realizing that running these negative messages over and over in my mind was crippling me emotionally, I had to find a way to get back to what I had been focusing on before I received these messages.
The first thing I did to get out of the rumination rut was to reflect on what may have caused this person to express hatred toward me to other people. Thinking as objectively as possible about my last interactions with the person, I could understand why this person might not be happy with me. I had dared, in a meeting of several administrators, to strenuously disagree about an impending decision regarding student activities funds. Despite the fact that I thought I was in the right position on the matter, upon reflection, I could imagine that this person, by dent of the position held, would be extremely angry with me. For my part, I concluded that there were more effective ways with fewer negative consequences that I should consider when reacting to positions in opposition to my own. Nonetheless, for the administrator to express hatred toward me seemed over the top.
I then considered how I might put this situation in perspective because the backlash of my own behavior had distracted me from my goal of being the most effective administrator I could be. I didn’t think an apology would be accepted, and I couldn’t reveal how I knew that the administrator was angry beyond the pale. I thought my best way forward was to refocus on the expectations and responsibilities of my job.
When I look back at what I accomplished during this period of serious distraction, I might have intuitively known that I needed to shine brightly in bringing value to the college through my efforts to support students. I was realistic enough to know that I might be fired if I did not bring the kind of value that was over and above expectations. Receiving evaluations of “exceeds expectations” in the stated responsibilities of the positions would have been fine for most people, but I knew that I needed to bring more to the table.
I was already working as hard as I could, having accepted the added responsibility of being one of the academic deans in addition to being the Dean of Student Development. Having two entirely different staffs and two separate offices, working hard not to drop the ball in either area of responsibility, was hard and exhilarating. Having responsibility for some of the faculty, as well as the counselors and advisers in Student Development, put me in the best position possible to do what we all wanted in regards to supporting students.
I threw myself into trying the impossible, such as bringing faculty and counseling advisers together for student academic advising. The gods looked upon us with favor when a popular faculty member and an influential counselor coordinated the joint advising effort in a space dedicated for this collaboration. Despite the fact that this effort was fraught for a number of reasons, we were all passionately committed to how the collaboration would benefit all students.
During this same period, I initiated something else that kept me from being distracted by the negative messages I was receiving. I approached the director of the county schools’ program for gifted and talented students to pitch the idea of a Middlestart Program. The county schools’ director and I brought the idea to our respective institutions and the program was embraced by faculty, staff, and administrators from the college and from the county schools. It was not long before 50 junior high school students were taking summer courses taught by our college faculty. In addition to the courses, students were receiving an excellent orientation to college and would hopefully consider our college in the future.
I have reason to believe that anyone who is a member of an academic community, whether on college and university campuses or in association work, may find themselves distracted by negative interpersonal issues that block creativity and enthusiasm for one’s work. Knowing that I was contributing to larger goals in significant ways worked for me. Focusing on initiatives and being exhilarated by the challenge of doing two full-time jobs boosted my confidence and sense of safety despite functioning in an environment that was anything but nurturing. Though my focus might have been hijacked momentarily, remembering that my raison d’etrewas all about students removed all traces of the distractions resulting from messages about my being hated.
It was not the first time my supervisor accused me of secretly thinking that I could do his job better than he could. He advised me, “You need to practice having a poker face,” often saying that I would surely lose all of my money in an actual game.
Despite little experience as an administrator, my strong references eventually afforded me the opportunity to become an acting administrator. Finally, I would be able to do things my way. Being an administrator felt like the sweet spot for me, and the “leader” designation provided a natural high.
It was not long after landing that dream job as an administrator in my own right that I began to read the faces of those who reported to me. I couldn’t believe that they secretly thought that they could do my job better than me, just as I had thought of my supervisor. This realization made me question whether or not being an administrator really was the right path for me.
In retrospect, one of the changes I made that helped sustain me during the times when I questioned my competence was to become less preoccupied with how others saw me and what they might think of me. I focused like a laser on the roles, goals, and day-to-day habits of our unit in support of students. My focus was so intense that an administrator from another area said that I was a zealot when it came to students. Yes, I was, and I took the comment as a compliment.
Having changed my focus, it became vivid to me that I had previously been preoccupied with simply becoming a leader rather than why I wanted to become a leader. While I had always approached my role with humility, it was naïve arrogance that made me think that I could motivate a staff to see the work of student affairs from my perspective and, in turn, change the way they had always done things.
If you begin to feel as if being an administrator is not for you, give yourself time. Among the lessons I learned during my first year as an administrator was that this is the time when we begin to learn who we are, where we should be, and what we should be doing.
In the recent inter-generational conversation on gender I had the privilege of facilitating, the generational differences among the three African American women were perhaps most evident in the responses to the following question:
I’ve spoken with several women of color who have been given incredible responsibility for achieving goals without the power of authority to accomplish the goals. They work themselves to the point of exhaustion fearing the consequences of failure. Some become emotionally drained and suffer illness as a result. As successful Black women, what advice would you give to other women of color who experience something similar to what I’ve described?
The Silent, or Traditional, Generation and the Baby Boomers were the first to have the doors opened to more opportunities for education and careers. We were entering a world in which the climate was overtly racist and sexist. We knew that we were always working against negative stereotypes. While we could never be fully prepared for the challenges we would face, we understood that we would have to stand out among the best; that we could not be tardy; that we could not be unkempt; that we would have to speak clearly; and that we would have to always be seen as giving our best efforts. We knew that we would not be given a second chance if we failed. I’d like to believe that, as Jackie said, we no longer have to be the smartest person in the room.
Millennials, such as Tangela, regardless of race, having not experienced being shut out of opportunities on a broad and overt scale, do not feel “gratitude” for being “allowed” in the game, seeing it, instead, as just as much their right to be where they are as anyone else’s. They demand justice and equity in treatment. They want reasonableness in expectations, and they have strategies to create some balance between their personal well-being and their career success, as you can hear in the following clip.
As a Gen Xer, Eboni understood both the age-old admonition of having to work harder and that the generations coming along after would not be influenced by the same kind of thinking. Having found herself in the middle of these generational shifts, as the discussion delved deeper into different strategies, Eboni offered thoughts on racialized role strain, noting that as we consider whether things have gotten better or if it is just as difficult or harder now that there are nuances to the persistent challenges that are more specific to time, space, place with each generation.
Full Transcript for “Advice” Question
Gwen (Traditional/ Silent Generation – T/S): I know you’ll be able to relate to this because you’ve all had very illustrious careers, but I’ve spoken with several women of color who’ve been given incredible responsibility for achieving goals, but they haven’t been given the power or authority to accomplish the goals. They work themselves to the point of exhaustion, fearing the consequences of failure. Some become emotionally drained and suffer illness as a result. As a successful Black woman, what advice would you give to other women of color who experience something similar to what I’ve described?
Jackie (BB): Gwen, this is Jackie. That question is almost like you took a page out of my life, because it definitely describes many of the things I’ve gone through. My response will be evident based on the old adage that our mothers and our grandmothers used to give us that we had to be twice as good in order to be considered relevant. And, at least from my generation’s point of view, I think that is so important and so relevant – that, in my career, I heard that I had to be twice as good in order to be accepted at the table or to be considered as someone equal to the rest of the people at the table. Unfortunately, I’ve heard many of the young women who I’ve mentored or developed friendships with say that it still applies to them, as well, but I know that for my generation, that was extremely relevant and important. And we were told to work hard, and I don’t think we had the same filters that the young women have now in terms of drawing back and – doing you best, but – not necessarily overwhelming yourself with so much hard work and trying to be the best at the table.
A new phrase that I use on a regular basis – and I didn’t develop it – to young women is that you don’t have to be the smartest person in the room. And, so, I think it’s critically important that you show that you can be a strong participant, and that you’re good, but that you don’t have to show and demonstrate that you’re the smartest person in the room.
Tangela (M): So, the question is like multi-fold to me. I would say that a woman going through that should do a few things, and the first is to right-size the task. What that means to me is having a conversation about the extent and limits of your authority for even accepting an assignment – and getting it in writing, and then taking the temperature of the person that is delegating you that authority, so that you have the right bandwidth to do what you feel your responsibility is, but also understanding that responsibility is the ability to do the work. And multiple people can do the work; accountability is monitoring those folks responsible, and authority is having the power to make decisions for those who are accountable and are responsible. And so, any one of those levers can be pulled so that whomever is doing that work is more meaningful. And the last point is self-care. Know who your support is. Be vocal in reaching out to them. Ms. Woods here is definitely mine. I’ve had many a hard day where the job felt like it was hell, and so she reached me to call and I needed that reset. The answer I think is two-fold: we’re talking about your emotional health and your ability.
Gwen (T/S): Fantastic. Thank you so much.
Eboni (X): So, I guess my response would be, we’ve seen some improvements, but overall, our positioning could still stand for improvement, right? So, by that I mean, if there’s a way in which oftentimes, when women ascend to leadership positions, in particular Black women, that there aren’t significant investments in advancing support and rewards for our hard work and commitment, so that we have ambitions that have – resources that have not kept pace with those ambitions. And, I think sometimes that, in part because of these age-old tropes of Black women as being strong and inheriting situations when we do say we want to lead, we’re given, you know, the Hail Mary – the devastating context of “turn it around,” you know, “it’s on its last leg” and has the least resources. And so, I think that there’s much more to do where the rhetoric follows the reality of what we have in terms of a commitment that, in some form, in terms of the value we bring, advancement and support that is needed, and the resources so that we’re not having to lead and also be in unchecked situations of resource dependency.
Gwen (T/S): That’s something that I hear resonating throughout your responses that, you know, as Jackie began about working harder, and Tangela’s talking about right-sizing the task, which is not usually the right size, and then that idea of turning it around – so many women I’ve talked with…they come in and they’ve been in horrible situations and they’re asked to make it work. They don’t want to turn down an opportunity. What would you advise these women? I think Tangela said about right-sizing the responsibility. How do you go about right-sizing that?
Jackie (BB): Gwen, I need to interject something here, please. As part of Tangela’s statement, she was saying that you need to get agreement on your topic, or your task and your goals, and then get it in writing, and you don’t have that luxury in most situations. When you report to a board of trustees or you report to a board of people, they’re not going to put it in writing for you. If you report to a governing body, they’re not going to put that in writing. And so that’s a very difficult thing – you can’t require that or ask that of them, because it’s not going to happen that way. I had several organizations that I was the titular head of the organization, and yet the governing bodies that I reported to basically said to me, “These are the goals of the organization.” One of the things that helps you self-direct, if you will, is to develop your own set of goals and present them to whoever you report to or who you are responsible for. And that makes a difference. So, I was able to, in a couple of instances, submit my own goals and talk about how they were achievable in that space, and get them to agree to my goals, rather than waiting for them to give me goals, because that makes a big, big difference. So often we sit and wait to be given our jobs, and sometimes we have to submit our own goals, and we have to do it in a caring and submissive way. You’re proactive, but you’re proactive not necessarily in an aggressive way. And so, a couple of times I’ve had to say, “As I’ve studied this organization – or as I look at where it’s been as an organization and where you want it to go – these are some of the goals that I think we might want to achieve to get there.” And then that starts a discussion in a very, very different way, and you can get agreement then on most of those things. But, to get them to put it in writing – eh, that’s not gonna happen…
Tangela (M): And, so, I think you misunderstood me. It’s not that they should put it in writing; it’s that you should have your own plan – right? – and when you have your own plan, you should be able to articulate your own plan and your vision, so that you get buy-in from both the top and the bottom.
Jackie (BB): We’re in agreement there.
Gwen (T/S): Right. Well., you know, this is something. When Jackie talked about doing this in a way that may not be as assertive as you would want to be, it goes back to what Tangela said about the messenger. There may be some people who could just come in and say, you know, “This is what I think needs to be done,” but, being a woman, being an African American woman, that may not be possible, so there are times when we have to, you know, be a little less assertive.
Jackie (BB): Oh, absolutely.
Eboni (X): That’s a lot, right?
Gwen (T/S): I know, I’m thinking, “Do I really believe it?” I haven’t done it well…
Eboni (X): Well, you know, I was thinking about this whole notion of racialized role strain. That there are ways in which there’s a representation for the group that we have, and that’s minimally two-fold, right? It’s for the race, it’s for the gender, you know, as women… And, so, reconciling what our various tools are in terms of the different roles and the different hats that we wear or roles that we have, and how much of that, in many ways, can provoke or produce kind of a racialized role strain – or at least that’s been my experience in some of what I have seen bubble up in some of the research that I have done. And, so, when I think about this question of, “Have we gotten better through the generations, or is it just as difficult or harder now?” in some ways it is, and in some ways, it’s become more complex. I know, this is probably a conversation for later, but as we think about some of the contrasting differences between the 20th and the 21st century in terms of challenges for women, and namely Black women, this whole social media piece – that’s a whole ‘nother beast, you know. And particularly for Black women in terms of cross-sections of Black women. So, not just professional Black women and women that lead, but I think about the imprint that it has on impressionable youth and Black girls, and what may be strengthened and what actually may be chipped away at in the way that they see themselves and what their worth and their value is, and who they can be and what they can be and what they should achieve. So, I think, it’s intergenerational – the challenges – but as we all face the challenges, there are nuances to them that are more specific to time, space, place with each generation. And, so, that there’s’ a different cross to bear that my daughters have that was just not even front-of-mind for me at their age as a teenager, or that my mom, when I was in my formative years, that just wasn’t on her radar that she didn’t have to contend with because of the time.
NASPA has a brand new award for equity, diversity, and inclusion, and it is named in honor of Dr. Bobby E. Leach, who served as NASPA’s first African American president (what would today be the board chair) from 1985-1986.
It was my honor to accept the “inaugural” Bobby E. Leach Award this past month at NASPA’s 2017 Annual Conference in San Antonio. Dr. Leach was an extraordinary man who accomplished much in his life. Extremely well educated, he attained an undergraduate degree in mathematics and science by the age of 21, and a Masters Degree and a Ph.D. after also excelling in military service.
His work life included serving as a high school principal for 10 years, associate dean of students at Wofford College from 1970-1973, and dean of students at Southern Methodist University from 1973-1976.
Bobby E. Leach Equity, Diversity, and Inclusion Award Recipient Gwen Dungy with NASPA President Kevin Kruger and Board Chair Lori White.
In 1978, Dr. Leach was the first Black administrator hired at Florida State University, and the highest ranking African American in the Florida State administration. He served as vice president for student affairs at Florida State until 1988. He passed away much too soon in 1989. In 1991, Florida State University named its new Student Recreation Center in his honor.
Following are brief remarks I made about Dr. Leach at the NASPA 2017 Awards Luncheon when I accepted the award named in his honor:
I just read The Confidence Effect-Every Woman’s Guide to the Attitude That Attracts Success by Grace Killelea. The book is an easy and quick read written in a conversational tone with anecdotes from the author’s own experiences as well as examples from other successful women. This book reinforces what other authors of leadership books have written about getting ahead. However, Killelea’s presentation style makes it easy to remember her advice with techniques such as the “4 Rs of Success” and the “IPO of Networking. ”
Though the target audience for the book is women, I recommend it for faculty, Student Affairs professionals, and all staff at colleges and universities. Why? Because while students say that their parents are their heroes, youare their role models. If you exhibit the twin goals for success that Killelea recommends—confidenceand competence, students will be watching and some will be inspired to find their own paths to confidence and competence.
In addition to acquiring helpful tips on building confidence, there are some other gems that I think might resonate. For example, newer professionals in higher education or other careers often agonize over how long to remain in a position that might not be all that they would like it to be. As a role model for students and for your own success, you might want to heed Killelea’s advice:
The lane you’re traveling in right now might not be ideal; it may be full of challenges, potholes, conflicts, and politics, but the way out of it is through it. Don’t suddenly jump lanes and abandon the track before it’s appropriate to do so.
The author suggests questions to ask to help know when to switch lanes. These are the kinds of questions you will want to have handy when students seek your advice and counsel regarding their career goals. In building your own confidence through a track record of success, you can tell and show students how to move forward with confidence.
Students you don’t even know are watching you. You will want to show them The Confidence Effect.