Category Archives: Student Affairs

Outlets for addressing psychic violence

You might say it’s generalized paranoia or an unusually heightened sensitivity to slights, but if you were born Black in the American South like I was, seeing the indignities of Jim Crow laws heaped upon one’s parents and grandparents day in and day out, every word and gesture of White people would be filtered through the cheesecloth of racism leaving a residue of threat. Racism is not only about skin color: I see it as using perceived power to deny other humans their rights, dignity, and respect.

Recently, a friend and I were on a small intimate tour of a man-made lake in the Southwest. We were the only people of color among the tour group; the tour guides also were White. For the tour, we were all seated at tables inside the boat. To begin, one of the two tour guides visited each table to find out where everyone was from. For easy reference, the guide wrote the various places down. Using a microphone, the guide recognized each table by saying where everyone was from and who came the furthest for the tour and who was the closest to home.

When the guide did not point to our table or call out our state, I raised my hand and, with a smile, proudly said, “We’re from Maryland!” Rather than apologizing for leaving our table off the list or making a self-effacing comment to account for the omission, the guide said, in what I thought was a begrudging or dismissive tone, “Maryland wants to be recognized.” Hmm, I thought. I see you.

The tour was just beginning and I was not going to dwell on what probably was just an innocent omission. The guide might have been having a bad day, as we all do at one time or another. I willed myself to be upbeat and told myself to remember the prevailing racist refrain, “Everything is not about race.”

There was a table with two elderly couples directly behind the table where my friend and I sat. While not intentionally listening to their conversation, our tables were close enough for me to hear bits and pieces of what they said. Some of the conversation was about unwelcome people in their neighborhood, such as folks who liked to ride motorcycles and the influx of gangs in nearby areas.

As the conversation progressed, one of the men said that he used to work with a Black man who did not have a car, and he would drive the man to a place to get his check cashed and then drive him home. I don’t recall his exact words, but he conveyed that he was uneasy at first about going into a Black neighborhood. He ended the story by saying that no one bothered him and nothing ever happened to him. Hmm, I thought. I see you.

My back was to the man, so I never saw his face, but I knew that the person telling this next story was the same person who spoke of his experience of going into a Black neighborhood. In this story, he and his girlfriend, many years ago, were in a crowd of Black people at some entertainment event and a riot started. He talked about how the Black people surrounded him and his girlfriend and got them to safety. As I sat there, I was wondering why this man was talking about his experiences with Black people. Was my friend’s and my proximity a trigger for these memories? Hmm, I thought. I see you.

As the tour progressed, the guides gave interesting facts about our location. When there was a negative fact about some blunder or catastrophic event that occurred near the site we were viewing, a woman at the same table of four directly behind us would say in a voice loud enough for everyone to hear, “It must have been a Democrat!” I was shocked that she would do this during these times that are so politically polarized. Why was this woman making this comment? Hmm, I thought. I see you.

As I worked it out in my mind, I concluded without much effort that this woman was making the assumption that my African American friend and I were Democrats, and she was heckling us. My first instinct was to turn around and give the rude woman a look that I hoped she would interpret as my calling her an “idiot!” As she kept up the harangue about incompetence being equated with being a Democrat, I wanted to engage the woman in dialogue about why she had this opinion about Democrats, and why she thought it was necessary to comment out loud in this setting. I resisted the urge to turn around or say anything.

After the tour, my friend and I talked about what happened on the boat. I said that I felt as if I had been psychically assaulted because, whether I wanted to or not, I gave energy to thoughts about whether or not my experience on the tour had anything to do with race. I felt singled out and harassed, but mostly I felt impotent and powerless to even use my words.

In the September 3, 2017, The Chronicle Review, assistant professor Jason N. Blum wrote an article titled, “Don’t Bow to Blowhards: It’s worthy speech, not free speech, that matters most.” Thinking about this experience on the boat, his words resonated powerfully with me:

Political preferences now function powerfully as identities, driving divisions that can be deeper than those defined by religion or race. The demarcation between words and actions has blurred, as psychologists and activists argue that language itself can be a form of violence.

Students are being assaulted daily by antagonistic rhetoric fomented by the current divisive political environment. They have to use brain space and energy to decipher if their negative experiences are acts of racism and, more importantly, whether they should react or not.

After the boat experience, I found an outlet for my feelings when I talked with my friend. And when I write about experiences such as this, I have an opportunity to do more processing and critical self-talk. Students also need a place to talk about what is happening to them, how they feel about it, and what, if any, actions they might take.

Listening groups, or whatever name fits the culture of your institution, are essential support services for students’ mental health. In addition to providing a place to be heard, such groups offer students an opportunity to practice skills that lead to effective interpersonal communications and intercultural competence. These groups can be built into classroom time as a laboratory or they can be part of the cocurriculum outside of class. If students are to maximize their learning and experience, they will need a way to attend to their emotional disruptions and psychic wounds caused, in part, by the current complex climate.

Reflections on Adult Learners from the Jersey Shore

Children were everywhere! Toddlers were digging holes in the sand, pre-schoolers were building sand castles, babies were getting their diapers changed, and most of the children were racing out to meet the waves.

As I sat next to my husband in a low-slung canvas chair under a bright orange umbrella enjoying the exquisite beauty of the Jersey Shore, I marveled at how these children are completely fearless and comfortable in this environment. They are comfortable because they have been coming to the beach since before they could remember, and many learned to swim before they could walk.

Being near the ocean during the summer months is as natural to these children as riding bikes in their neighborhood. Being close to the ocean is not natural for me. I was 23 years old before I felt wet sand between my toes. Although I’m a swimmer now, I don’t venture into the ocean to swim, not even close to shore. I sit and I watch.

Increasing Adult Learner Persistence and Completion Rates A Guide for Student Affairs Leaders and Practitioners

If you want to better understand the needs of adult learners and how to effectively meet them, I recommend a NASPA publication funded by a grant from the Lumina Foundation and supported by the West Virginia Higher Education Policy Commission and the West Virginia Community and Technical College System, Increasing Adult Learner Persistence and Completion Rates: A Guide for Student Affairs Leaders and Practitioners, edited by Marguerite McGann Culp and Gwendolyn Jordan Dungy.

Students who see college as part of a continuum, a natural progression of what is expected for their educational career, are like these children who grow up going to the beach – or “down the Shore” in New Jersey. By contrast, those who decide to attend college as adult learners may feel more like “watchers,” never quite comfortable in a college environment. Comfort level, however, is just one of the challenges facing adult learners. These learners can feel like outsiders taking a chance on college.

In addition to beautiful beaches, New Jersey also is home to Atlantic City, the Las Vegas of the East Coast. Beaches and casinos! What more can one ask for from a single state? Just for fun, my husband and I drove north to Atlantic City one evening. After relaxing on the beach for hours, I just wanted to be where the action was. I wanted to experience what the advertisements promised. I wanted to try my luck.

Entering the casinos, I could not tell one from the other, either by sound, appearance, or ways to gamble. My eyes were dazzled by the colorful lights; my ears were bombarded by the pings, ringing bells, and R2-D2 sounds of the blinking machines; and I was entranced by the spins of the roulette wheels. It had been a while since I was in a casino not attached to an airport, and as I wandered through eyeing the machines and the people, I definitely felt out of time and place.

I was tentative and hesitant about sitting on one of the stools facing the slot machines. It seemed that these spaces were for real gamblers who knew what they were doing. The spots in front of the machines were not for a fish out of water like me.

When I finally took a position in front of one of the noisy blinking machines, I remembered that the slot machines used to jokingly be called “one-armed bandits.” This time, I didn’t see any machines with one arm. The machines are so technologically advanced, I don’t know if they are even called slot machines any more.

I had to push a “HELP” button to see how to begin playing the machines. The “HELP” button was not much help, so I just put my money in the place for bills and pushed some buttons. The few times in the past when I played the slot machines, I used to be thrilled to see the three cherries straight across because that meant I had won something. I guess these cheap thrills are no longer available. Even when I had three of a kind of something on these machines, it was not enough for me to win. I needed five of a kind or more!

As I looked around at those who appeared to know what they were doing, I knew that the thrill I had hoped to get from being where the action was supposed to be was not real. It was just an illusion for an outsider like me. After feeding the hungry, blinking, groaning monster $7.00, my winnings totaled $0.53. One does not have to be good at math to know that this was not a good return on my money.

Just as the casinos dazzle potential gamblers with how much they could win by playing the games, our colleges and universities spend a lot of money on appealing to the dreams of prospective students. For me, the casino experience was a diversion. For most adult learners, college is no diversion – these learners are motivated by a desire for self-improvement that could potentially change their lives.

Just as I was dazzled by the many lights and sounds, adult learners may be confused by the array of opportunities found on a college’s website. And as I could not tell one casino from another, they might not be able to discern the quality or fit of a particular college. Just as I had no idea how to play the games, adult learners tend not to know how the bureaucratic process of higher education works. Just as I was looking for the one-armed bandits of yesteryear, they may be looking for something that no longer exists.

The “HELP” button on the machine did not enlighten me. I wonder if the service equivalents to the slot machine “HELP” button at colleges and universities are better at meeting the needs of adult learners. Adult learners are putting their money into the game of college and hoping they will get back more than they wagered.

Standing on the Shoulders of Giants – Honoring Dr. Bobby Leach

Leach

Dr. Bobby Leach
NASPA President
1985-1986

NASPA has a brand new award for equity, diversity, and inclusion, and it is named in honor of Dr. Bobby E. Leach, who served as NASPA’s first African American president (what would today be the board chair) from 1985-1986.

It was my honor to accept the “inaugural” Bobby E. Leach Award this past month at NASPA’s 2017 Annual Conference in San Antonio. Dr. Leach was an extraordinary man who accomplished much in his life. Extremely well educated, he attained an undergraduate degree in mathematics and science by the age of 21, and a Masters Degree and a Ph.D. after also excelling in military service.

His work life included serving as a high school principal for 10 years, associate dean of students at Wofford College from 1970-1973, and dean of students at Southern Methodist University from 1973-1976.

Bobby E. Leach Equity, Diversity, and Inclusion Award Recipient Gwen Dungy with NASPA President Kevin Kruger and Board Chair Lori White.

Bobby E. Leach Equity, Diversity, and Inclusion Award Recipient Gwen Dungy
with NASPA President Kevin Kruger
and Board Chair Lori White.

In 1978, Dr. Leach was the first Black administrator hired at Florida State University, and the highest ranking African American in the Florida State administration. He served as vice president for student affairs at Florida State until 1988. He passed away much too soon in 1989. In 1991, Florida State University named its new Student Recreation Center in his honor.

Following are brief remarks I made about Dr. Leach at the NASPA 2017 Awards Luncheon when I accepted the award named in his honor:

Untapped Resource for First-Generation, Low-Income Students

You send a notice to faculty and staff who you think are more aware of who the first-generation low-income students are on campus. You ask them to please let students know that there will be an opportunity for first-generation and low-income students to have a conversation about their college experience with a visitor to campus who has a special interest in this population of students, and, of course, there will be refreshments.

The demographics represented at the meeting include White, Latinx, African American, and Asian. As the students introduce themselves, it seems that half the students are neither first-generation nor low-income. As part of their introduction, some of their responses about why they chose to come to this conversation include the following:

“I’m not first-gen or low-income. I came because I want to hear about the experiences of first-generation students in order to find out what I might be able to do to make the campus more welcoming and inclusive.”

“I’m not first-gen or low-income. I want to learn more about first-generation students because I plan to teach and work with students who may be first-generation students, and I want to learn as much as I can.”

“I’m a first-generation college student and I came in order to meet other first-generation students and to learn more about the university from their perspective.”

“I’m not first-generation low-income but it has been extremely challenging for me to find other people of color for my friend group. I had to ask people and hunt for people of color.”

“I’m not first-generation and I’ve never had to worry about money for college, but I want to know where to put my efforts as a gay White man. I want to share my voice and perspective and I’m wondering how that might play out in class and on campus.”

“I’m a first-generation low-income student and I came to encourage other first-gen students to join a new group I’m forming that will be a First-Generation Student Union or Club.”

“I’m White and I can’t imagine how it must be for students who are not White. I want to learn about their experience.”

“I’m a first-generation low-income student, and I came to the meeting to open up to other people about my background and my experience at the University.”

When we have the spotlight on first-generation college students, we may tend to think about the many degrees of separation possible between them and their more privileged peers. We may need to facilitate their coming together to discover shared connections such as valuing equity and social justice.

Colleges and universities are making progress in understanding that it’s not just first-generation students who need to adapt to the college; the institution must adapt to students, as well. Creating a climate that fosters a sense of belonging for all students is the responsibility of all within the community, and special programs for first-generation, low-income students cannot be successful without collaboration on goals across the institution.

First-generation, low-income students tell us that they want faculty to reach out to them and not place the entire burden on students to become involved and engaged. Who else should reach out? A source that might not be tapped is those students who are not first-generation, low-income students, but have a desire to be active in creating a more welcoming and inclusive campus but don’t know how they can have an impact.

When a diverse group of students from widely varying backgrounds and college experiences can come together to share their stories and experiences, we may want to add this to our inventory of ways to reduce intangible institutional barriers to the academic success and positive college experience for first-generation, low-income students.

 

 

Effectively supporting first-generation students

Like many, I was a first-generation college student whose family lacked the economic means to send me to college. With a state tuition scholarship from high school, loans, campus jobs, and help from my friends, I was able to attend and graduate from Eastern Illinois University (EIU).

First-generation students were probably the majority of students at state colleges and universities in the Midwest when I first attended college, but unlike today, most of the first-generation students then were not minority, low-income, or students who were new in the United States.

Today, students whose parents have had no postsecondary education or experiences are given the opportunity to participate in pre-college programs while in high school, and the equity-minded colleges these students attend often provide special programs to ease the transition from high school into college. Committed to their success, colleges who identify students as first-generation generally provide special support programs that include advising, tutoring, and opportunities for engagement with the broader academic and local community.

All first-generation students are not the same. As I recall my experience as a first-generation college student, it was another identity that distinguished some of my peers and me and caused us to experience college differently than other first-generation students. Being a Black college student on a White college campus less than a decade after the Brown v. Board of Education decision compounded the obstacles already inherent to my success as a first-generation student.

I was not aware of any special programs to help level the playing field. Upon reflection, however, I realize that for me, more important than a special program would have been a concerted effort by the college to create an inclusive and welcoming environment. I believe the president wanted Black and other first-generation students to feel welcome, but it takes every individual in the academic community to create such an environment.

I can’t speak for other Black students who were my peers, but I dreaded going to the faculty advisor I was assigned. I needed support as a first-generation student, and what I received was indifference. I felt as if the advisor hated this part of the faculty role. When I attempted to share my goals, he did not listen. My advisor made no effort to get to know me, and I felt that he hated me because I was Black and looked down on me because I was poor. The selection of advisors for first-generation students is critical not only for making the climate supportive, but for the ultimate success of students.

My being in class was awkward for everyone. No one looked at me and I didn’t draw attention to myself. I kept my eyes on my textbook, my notebook, the chalk board, and the professor. When I would feel someone staring at me, I would resist the urge to look directly at the person, but would just begin to turn my head in their direction. That always broke the stare.

One professor, who was my favorite, stands out for me because he was the one faculty member who looked directly at me when his eyes surveyed the classroom. All the other professors had this uncanny ability to look around the classroom and never see me. I should have stood out since I was the only Black student in any given class.

With the diversity of students in classes today, faculty who do not know how to help all students feel included should request professional development. At minimum, faculty can incorporate basic strategies to develop an inclusive classroom environment by making eye contact with all students, pronouncing their names correctly, finding creative ways to encourage all students to participate in class discussions, and providing opportunities for group projects in which students are randomly assigned.

As I was nearing the end of my first quarter at EIU, I began to worry about what grades I would receive at the end of the term. An uncaring advisor and awkward classrooms did not help my grades and neither did the fact that I had been having a good time with my Black peers and our new-found freedom. I decided to call my mother to alert her to what might happen if my grades were as bad as I expected them to be.

I remember using a pay phone in the Student Union. My mother was surprised to hear from me because I didn’t have the kind of money to make long distance telephone calls unless there was something important to convey. To begin this difficult conversation, I asked about every single person in the family. I could sense that my mother wanted me to get to the reason why I called.

Finally, I said, “My classes are really hard, and I don’t think I’m going to make it.”

“What do you mean when you say you don’t think you’re going to make it?” she responded.

“My grades may not be good enough for me to stay in college, so I might have to come home.” I waited for her response.

After a short time she said, “That’s too bad. You can’t come here because your sister has your room now. I don’t know what you’re going to do.”

I just hung on the line for a beat or so because I was afraid to let go. In just a few words, my mother made it clear that she was not going to rescue me. Shocked and afraid, I realized that what happened to me from this point on was entirely up to me.

I believe that support programs, caring advisors, inclusive classrooms. and an overall inclusive campus climate make a difference for first-generation and all students. I also believe that every student will have unique motivators that are separate and distinct from anything the college or university can provide. Being self-motivated is a powerful impetus to succeed. What first-generation students may need most is someone to help them identify what motivates them most.

 

 

 

 

 

 

Understanding how students learn in order to be more effective educators

All I want to say is thank goodness for Jane Fried!

Of Education Fishbowls and Rabbit Holes book cover with fishbowl

I just read her book titled Of Education, Fishbowls, and Rabbit Holes-Rethinking Teaching and Liberal Education for an Interconnected World. Don’t let the long title deter you from this compact gem at just 100 pages. I am thankful for Jane Fried because she has discovered what my personal experience and the science of learning indicate is the truth about how real and deep learning occurs and, most importantly, she is determined to help the rest of us understand it.

Though the book would be a resource for all in higher education, she spoke directly to student affairs professionals in 1995 when she and associates edited the ground-breaking book Shifting Paradigms in Student Affairs, Culture, Context, Teaching, and Learning. Prominent among purposes of the book was to emphasize that student development was part of the mission of colleges and universities, and student affairs practitioners were educators.

Fried located the concepts of the educative role of student development and student affairs in the different and interrelated cultures encountered in higher education in the United States and, indeed, the world. These different cultures were being aggregated under the term diversity in U.S. higher education and the best approach to seeing diversity as a resource rather than a problem was to see with new lenses or shift paradigms about learning. This paradigm shift is relevant today as students are creating their own laboratories for learning through their activism.

In Shifting Paradigms, Fried suggests that educators understand and accept the fact that sometimes the “student is the expert and the student affairs professional learns a great deal.” (112) She also points out that the role of the student affairs professional becomes one of understanding that students are learning from their experiences and the role of the professional is to help students reflect on that experience. (213) Those who desire to truly educate will need to help students reflect from the perspective that “cultural experience, historical experience and personal experience” all matter. (230)

As an original thought leader and contributing author of Learning Reconsidered-A Campus-wide Focus on the Student Experience, published by NASPA and ACPA in 2004, Fried championed the idea of the interconnectedness of learning where all of the processes and relationships a student encounters must be recognized as learning sites that students could use to make meaning of their lives. Therefore, each site must see itself as part of the learning community. In other words, learning occurs both inside and outside of the classroom.

I keep her 2012 book titled Transformative Learning through Engagement-Student Affairs Practice as Experiential Pedagogy close at hand for quotes for my various essays and speeches. It is rich with information about the psychology and biology of learning, and it reinforces what I think is the major take-away from Learning Reconsidered, mentioned above, and Learning Reconsidered 2, published in 2006: The most important factor is that transformative learning always occurs in the active context of students’ lives.

The most recent book speaks to faculty directly about their assumptions based on how they were taught and learned and how their world view influences how they see students and how they teach. By another name, Jane Fried is still working to help educators understand that there has to be a paradigm shift. She makes concrete recommendations about how faculty who teach undergraduates can do so more effectively. True to how we learn, throughout the book, she asks the reader to stop reading to do some exercises and reflections in order to move beyond learning “about” teaching effectively and to begin to understand how learning occurs through their own experience and reflection.

I will continue to read whatever Fried writes because it takes a while to unlearn what and how we have been taught and to shift our perspective in how we see the world.

Thank you, Jane, for continuing to move classroom faculty and student affairs professionals toward understanding how students learn in order to be more effective educators.

References

Fried, J., & Associates. (1995). Shifting paradigms in student affairs: Culture, context, teaching and learning. Alexandria, VA: American College Personnel Association; Lanham, MD: University Press of America.

Fried, J. (2012). Transformative learning through engagement: Student Affairs practice as experiential pedagogy. Sterling, VA: Stylus.

Fried, J. (2016). Of Education, Fishbowls, and Rabbit Holes-Rethinking Teaching and Liberal Education for an Interconnected World. Sterling, VA: Stylus.

Keeling, R. (Ed.) (2004). Learning Reconsidered-A campus-wide focus on the student experience. Washington, DC: American College Personnel Association and National Association of Student Personnel Administrators.