Category Archives: respect

Mementos for a Rainy Day

If you’re like me, it’s easier to recall the slights, humiliations, put-downs, and general meanness experienced than the kind, gracious, generous, and loving messages received.

In my quest to clear my memento cache, I discovered that I had squirreled away some of the kind messages that I’d received.

For me, this blog serves as a way to preserve parts of these messages kept for a rainy day. It is my hope that this encourages you to not only reflect on such messages you have received, but also to be the giver of such encouragement. Such messages go a long way in countering the negative messages, and often are treasured by the receiver far more than we know.

For instance, when I faced challenges in my leadership role, Mike affirmed that, “You, more than any single person, are responsible for the success of NASPA. I thank you for your amazing service to our Association and for your friendship over the years.”

And KC took it to another level:

Thank you very much for another year of progressive and excellent leadership at NASPA. You have had a wonderful and lasting impact especially with the new and young professionals who have become a part of the organization. Your leadership has been very “Heroic” meaning it is visionary, energizing, passionate, enduring, courageous, and loving. During my undergraduate years, I always heard and witnessed the Jesuits speaking and going on about “Heroic Leadership,” and I thought it was something unique to them as an order or religious organization. However, after witnessing you, your presence, and your leadership at and with NASPA, you too have it and are a “Heroic Leader.” You and your presence touch thousands in a very positive manner year in and year out. Thank you very much for leading and creating an organization that all members can be proud of and develop full ownership in. (December 31, 2007, KC)

Indeed, the messages from and about the young professionals like RW that I sought to mentor hold a special place in my heart:

Bless you! Thank you so much for supporting my efforts to pursue my education. I am very thankful for you taking time out of your hectic schedule to support me…. You are an amazing role model and mentor.

And when I wasn’t always sure how well a presentation had been received, messages like these made all the difference:

I can’t begin to describe the passion and sincerity with which luncheon participants described your presentation. They were deeply moved, and they were moved because you told them the truth in a manner that allowed them to hear it. However, after telling them the reality of these times we live in, you gave them reasons for and ways to keep hope alive. (December 2000, GE)

***

I really enjoyed my one-on-one visits with you and was grateful beyond words that you were our group leader. Your presentation Thursday really got me thinking, and I have been working hard on articulating my personal formula (which we hope to have our staff do as well later this summer). (July 30, 2007, JC)

And in those times when you wonder if others see the vision toward which you’re working as the leader of an organization, messages like the one from XR let you know that the sacrifices are paying off:

During your tenure NASPA has expanded internationally, grown in membership, significantly expanded its financial assets, and has become “the” voice of student development nationally. In addition, under your vision and leadership, NASPA has become our collective voice in Washington and on Capitol Hill—a role that becomes stronger as the years pass. (November 3, 2005)

And, finally, there are the messages that convey more than collegiality, but a true friendship and understanding of one as a person (down to the use of “integrity” as part of my FIRE mnemonic):

It is a pleasure working with you, Gwen. In addition to your high level of competency, and even, rational approach and warmth with people, you have a tremendous integrity that underlies all your work. I am so proud that you represent NASPA to the world—you make us look really good, and I consider myself fortunate to have this opportunity to come to know you and work with you. (December 17, 1998, KRH)

***

I just wanted to sincerely thank you for your support and friendship over the past few years. I truly enjoyed my time on the Board and have always been so impressed with the amount of passion and grace with which you do your work. I have learned so much by simply watching you and I sincerely hope we are able to stay connected. Thank you for everything and know how much you are appreciated. With much gratitude. (March 16, 2010, Pauline)

I am truly grateful for the support and friendship of so many over the years.

A Very Good Summer

Summer 1999

It was a very good summer. All the stars aligned. Good vibes all around. I recorded specific encounters and activities in my journal and found that most journal entries ended with some acknowledgement of how fortunate I felt to have my family, friends, and colleagues. In retrospect, I wonder if the events are what made it a good time or if my attitude helped me to see the positive in some situations that could have been interpreted differently if I had not been working on a personal challenge.

I challenged myself to be deliberate and intentional in practicing graciousness and respect during encounters, especially when my instinct might be to push back. My challenge to myself was like a New Year’s resolution or a change in behavior that some implement at the beginning of the Lenten season. I wanted to experiment with how I might be able to change my experience by changing the orientation of my mind.    

I determined that I would look for opportunities to honor the basic goodness in others and act without rancor when negativity invaded my space.

I had several opportunities to try out my experiment during the summer of 1999. One   opportunity was during a professional development program being run jointly by my organization and another on a campus in the Northeast. Our team of facilitators was excellent, and I made no journal entry indicating that there was any friction among colleagues.

My opportunity to implement my personal challenge came instead from an encounter with a woman who was working at the cash register in the dining facility of the host college. I noticed that unlike most people who might have an occasional bad day, this person seemed to be having a bad day every day. In my journal notes, I describe her as impatient, unfriendly, and rude. One morning, when this woman’s supervisor (who was always kind and smiling) was near, I praised the worker at the cash register for her patience with us because it had to be frustrating when visitors didn’t know or follow the processes that made everything go smoothly. Within earshot of the supervisor, in a teasing manner, I commented that this worker should receive a bonus for having to put up with us.

A change in attitude was immediate. By lunchtime that same day, the once unfriendly woman appeared to be in a much better mood. On subsequent days, when I was not in her line, she would give me a smile and a nod across the way. On our final morning in the dining hall, my new friend came to the table where colleagues and I were having breakfast to wish all of us a safe trip home. I recorded this episode in my journal because I was so moved by the power of honoring the positive and basic goodness in others especially when the first instinct is to respond in kind.

Family ties were strong. My skills were stretched and appreciated. Travel for my work was exciting. And, when there were mishaps and possibilities for negativity, I harkened back to my challenge and reframed the situation. The summer of 1999 was a very good summer.

“Gift” Unto Others

Perhaps you, like me when hearing certain songs, conjure memories of what you were doing when you first heard the song. 

When I hear a recording of Barbara Streisand singing Secondhand Rose, I see myself in a small café where the noise of the el trains is so ubiquitous that no one notices it.  

During a break from college, I was at home in Chicago. My priority was to get a job—any job. I saw a classified ad in the newspaper for a waitress position, and that’s how I ended up working in a White, working-class neighborhood on the north side of Chicago.

The man in charge of hiring questioned me about whether I was one of those college students just looking for a summer job. He said that he didn’t want to hire somebody who was going to be gone in a short period of time. I could understand his position and that is why I pondered whether I should tell the whole truth and ruin my chances of getting a job or rationalize telling a lie because if I didn’t get a job, I most likely would not be returning to college.

After the lie about my status, I was hired as a dishwasher. This was something I had experience doing. It was during the times when I was washing dishes that Streisand was singing Secondhand Rose. Hearing her was like being with a friend.

Occasionally, I received a reprieve from dirty dishes and could help the waitress. I was eager to pitch in for even a short while because I thought I might be able to get some tips.

One day, a group of men who were having their lunch break from their laborer’s jobs were laughing a lot. Being a Black woman, I assumed that they were having a laugh at my expense. I just kept Barbara’s beautiful voice and song in my head and continued to clean tables, all the while keeping alert in case customers needed anything.

I recall that I was deliberately attentive and courteous to the “happy” men because I thought that if they noticed how attentive I was, they might leave a tip. When the laughing men left, I went to clear their table.

The tip was one thin dime. I felt anger and hurt. I wished that they had left without what I saw as a mocking gesture. I felt demeaned. I understand and believe that it is not the gift that counts, it’s really the intention and thought that matters. The thought and intention were clear to me. I believed that the paucity of the “gift” symbolized these strangers’ measurement of my worth and the intention was not to reward me for service but to put me down.

My feelings associated with that experience have made me sensitive to what I think others might feel upon receiving a gift that does not reflect a sense of authentic caring. That’s why I think that you ought to gift unto others as you would have them gift unto you or don’t gift at all.

Becoming With One Another

Is it too late for us to see one another as good neighbors? Is there anything that will make us honor and value one another?

Optimists used to think that extreme threats would bring people together in harmony and mutual caring. Now they might not be so sure. Since 2019, the entire world has endured a potential life-ending threat and during that time, rather than bringing people closer, the schisms and reasons to separate have become more apparent. The threat itself became a cause for disunity and separation.

Witnessing the failure of a pandemic to make us mortals live together in harmony, one might think that even “the really big one,” such as a catastrophic earthquake, would not make a dent in softening the hard hearts of many people who have staked out their position on every conceivable topic.

A metaphorical earthquake is occurring all around us when voices escalate over ideological conflicts, when citizens arm themselves with lethal weapons, and when states roll back laws protecting civil rights. It’s no wonder that people get drawn in and fixate over TMZ-brand news, reality shows, soap operas, and other distractions that “stream” into our homes.

When I attempt a philosophical perspective on how people treat one another, I come back to a thought I’ve had for many years. That idea is that we are part of each other’s becoming. What I experience from you is only a part of the equation. My reaction to what you initiated completes the formula. Your behavior toward me and how I react determine how both of us are growing into or away from our ability to live as social beings. What if we purposed to become each other’s foil in our quest at becoming? Then our principal role would be to help those we encounter to become the best that they can be.

We’re all works in progress tasked with learning how to value our connections. It’s not too late for us. However, the impetus for honoring and valuing one another is not outside of us. The motivation comes from us. We know what the right thing is. We just have to do it. One person at a time.

KBJ: Portrait of Black Women

The inane and insulting questions from senators on the Judiciary Committee about critical race theory, her sentencing record, transgender women in sports, and on and on were unable to crack the composure of The Honorable Judge Ketanji Brown Jackson during the hearings to approve her for a seat on the U.S. Supreme Court.

Though she maintained judicious silence despite the barrage of questions and statements that impugned her integrity as a judge, I imagine that the hardest minutes and most difficult moments of the hearings were the 19 minutes and 23 seconds of Senator Cory Booker’s emotional and passionate comments about her capabilities and worthiness for the role as a Justice on the United States Supreme Court.

Ketanji Brown Jackson

As I focused on her face, I realized that she was the portrait of all Black women. As she listened to Sen. Booker praise her for her “grit, grace, and extraordinary demeanor,” she kept her composure. It was when the senator began to speak about her family that a light was shone on this portrait of Black women.

Notwithstanding the one time she allowed herself to smile when the senator said something humorous, she held frozen the muscles of her face. She pressed her lips together and folded them inside her mouth as we Black women often do when we want to suppress our voice. However, her clasped hands could not keep her thumbs from agitating one over the other as they smoothed and soothed her skin. My heart broke when uninvited her tears started to roll down her face as she sat unmoving all the while experiencing an earthquake inside her body and mind.  

I don’t know how she will rule as a U.S. Supreme Court Justice, and I may not agree with all of her opinions, but I agree with Senator Booker that she is “[our] star and harbinger of hope.” She, perhaps more than any other prominent Black woman today, is the embodiment of all of us who put a burden on ourselves to maintain composure in the face of disrespect and efforts to make us feel unworthy and less than.

Compartmentalizing Disrespect

By title and official authority, you’re the leader of the group. You work hard to carry out your responsibilities and you show respect to every member of the team.

You knew from the beginning that in this very hierarchical environment there was one person who, though below you on the organizational chart, would hold more sway or influence than you. You puzzled why this person had not gone for the position for which you now held because their desire for power and influence was apparent.

Nevertheless, this person who technically held the subordinate position to you also had authority over a segment of the population and had the ability to make work life comfortable or uncomfortable for a sizable number of people. They had an uncanny knack for influencing others to like or dislike who or what they deemed worthy or unworthy based solely on their personal sense of justice and fairness.

You refer to the person just described as Judge Everybody.

You worked with some of your team members to plan the annual retreat. There were to be serious and fun exercises, good snacks, and a very special lunch. It was during the lunch that the “real leader” of the group was publicly anointed.

During the exercises, Merry Merry, a charismatic sycophant, gleefully insisted that Judge Everybody be the leader for every activity. Others gave you side-eye glances to see how you were reacting to this enthusiastic robing of Judge Everybody.

It was during the lunch that Merry Merry made a proclamation that Judge Everybody was the “REAL Leader.” Merry Merry, who was your friend when not in the company of Judge Everybody, would not make eye contact with you.

At the time when all were to be seated for this special lunch, it appeared that your team was waiting to see where Judge Everybody would sit before finding a seat as close to Judge Everybody as possible. You deliberately left seats between you and Judge Everybody in order to give more space for those who wanted a closer seat to better inhale the aura of Judge Everybody. A couple of brave souls sat near you. You think to yourself, is my faith strong enough to get me through this gauntlet of disrespect and humiliation?

Fortunately, you have become an expert at compartmentalizing. You use this defense mechanism to put the feelings of humiliation in a box for later reflection. You know that you become impervious to slights by immersing yourself in work. Work is your refuge. It helps you trick your mind into denying reality by reframing the experience with a palatable interpretation.

You know that you’re not the only one who has struggled to hold strong in such an environment. You understand that designated leaders who have reluctant followers have to separate and insulate themselves mentally and emotionally by compartmentalizing. You accept that though you hold fast, wounds of humiliation never heal. They are merely rationalized and compartmentalized.

AUTHOR’S NOTE: As part of my personal motto, represented by the acronym FIRE, I make a habit of reflecting on experiences and what can be learned from them. I have used my journals over the years to do just that in the process of writing. It is my hope that sharing these reflections through this BLOG may have some value for others, but please note that I intend for people who I do not specifically name to remain anonymous to readers. For the record, this blog post is not about NASPA or anyone I worked with at NASPA.

The Nouveau and Real Poor

There was a time when a family’s having meager means was an embarrassment, something to hide. Nowadays, it seems that just about everybody was “born by the river in a little tent.” 

With pride, the nouveau poor assert that their family was really poor, but they didn’t know it. What the just-discovered-that-they-were-poor need to know is that real poor people know that they are poor. Indeed, having always lived in a house and had enough food to eat qualifies one as rich in the eyes of real poor people.

When I hear the nouveau poor tell sad stories, then, about what they describe as a hard life, I sometimes wonder if these stories are just a way for people to boast and pat themselves on the back for overcoming. And because of this overcoming, they seek praise, respect, admiration, and perhaps your vote.

When these rags-to-riches bootstrapping stories seem inauthentic to me, I think how real poor people don’t have anything–not even their stories.

All My Sisters and Me

In March 1992, my Black sisters and I were in San Antonio attending the annual conference of a professional women’s organization. Historically, the organization’s membership had been virtually all White, except for a couple of notable Black women who were the best in their field. By 1992, our coterie of Black sisters had increased to a small minority with some status.

During a free afternoon, five of my sisters and I decided to shop for pottery and jewelry while enjoying the sights along the River Walk. 

Not too far from the hotel, we encountered an Asian American colleague who was usually in solidarity with us because the same issues and concerns Black members raised also plagued other nonmajority members. The number of Asian American and Pacific Islander women in this organization could be counted on one hand.

My sisters and I greeted our colleague warmly and we embraced all around. A fellow member of the program committee, I asked if she knew what time the meeting was that evening. Expressing dismay that I didn’t get the notice, she let me know it was to be at 7:30 p.m. After more hugs, she moved on. 

Now knowing the time of the committee meeting, I suggested to my sisters that we get something to eat while we were out during the afternoon so I could eat with them.

We continued to meander down the River Walk, stopping to look in shops along the way. In one of the shops, “Diva” expresses great admiration and interest in a lovely bracelet. I encouraged her to buy it, going so far as to ask the clerk if he would give her a discount because she really liked the bracelet. He agreed to give the discount and she bought the bracelet. I felt happy for her, and I’m sure I beamed with satisfaction.

As we continued our shopping, it seemed that Diva was determined that I also buy something, no matter what it was. Eventually, I became annoyed. My motive in encouraging her to buy came from a good place. I did not feel that her motive was the same.   

Sometime after I had suggested that we eat while we were out, a couple of my sisters began making comments such as, “Gwen is hungry, so we better get something to eat.” I was accustomed to the teasing, so their comments didn’t bother me.

We chose a Thai restaurant. During the latter part of what was an amiable dinner, Diva, who was new in the organization, apparently feeling comfortable with us, said that she felt unwelcome when she first joined, feeling that the organization was “cliquish.”

“Elegant “responded in a friendly tone, “I was friendly with you.” I followed up her comment with, “I also befriended you. Do you remember that I invited you to lunch?”

Diva responded in a less than friendly tone, “Yeah, but that was business.”

Taken aback, I mused, “I thought I was being friendly; how did you get the idea that it was business?”

Two of my sisters said nothing and just stared as “Admiral” and Elegant tried to convince Diva that things were not as she perceived them. When I sensed that Diva felt strongly about her initial feelings and seemed to want to be able to express them and be heard, I wanted us to empathize with her and give her experience the respect it deserved.

Sage that I must have thought I was, I said, “You know, Diva, you really might have felt a chilliness toward you because it’s not uncommon for people as strikingly attractive as you are to cause some people, perhaps unconsciously, to wait and see before they extend a welcome and acceptance.”

Diva’s lips turned down and her eyes seemed to float out of their sockets as she responded, “Yes! I’ve experienced this before, and I think people who put themselves up as important and as ‘sisters’ are just hypocrites because they usually do this kind of thing.”

I had apparently touched a nerve. I tried to close this box of snakes that I had opened, saying, “People are human, and this can be a natural and unconscious reaction….,” but Admiral cut me off, declaring, “This is not true in this group. Maybe when males are in the group, the competition is there but not in this group of women professionals.”

The mood definitely changed, and I could smell the stink of anger in the air. 

When we are outside the restaurant, Admiral got in my face, saying, “Gwen, I can’t believe you said that!” “How can you think that?” I’m a part of this organization and I know this is not true.”

I felt apologetic and tried to explain that I was just trying to make Diva feel better. Admiral cut her eyes away from me and walked ahead with Elegant. From their postures and movements, I gathered that they were talking about me and rejecting me for my comment.

In the meantime, Diva fell in step with me, saying, “I believe what you said, and I want to talk with you further about this.” Not wanting to keep this line of conversation going, I escaped from Diva and began walking in step with the silent sisters. Diva kept talking with anyone who came near her. My other four sisters got very interested in the pottery we passed along the way, ignoring what Diva was saying.

I deliberately walked next to Admiral and said, “I know you want to kill me for making that comment, but when you think about human behavior, what I said could be a possible motive for the chilliness that Diva felt. Jealousy and envy are real.”

“I’m not going to kill you,” responded Admiral, “but you have so much going for you—you have this nice little shape, shapely legs…. You don’t have any reason to feel as you do.”

“I’m not feeling that way!” I protested. “I’m speaking generally!”

Admiral ignored my comment and told me that I wouldn’t be late for my meeting because we’re only a couple of blocks away. I had no idea how to get back, and told her so, but she only said, “It’s easy,” and turned away. 

No one said goodbye to me. With a sigh of exasperation, I began my search for the right direction to return to the hotel for the 7:30 p.m. program committee meeting.

Mixed Emotions

Zaila Avant-garde holding national spelling bee trophy with confetti coming down

I wasn’t surprised by my mixed emotions, several weeks ago, when headline after headline and several television stations were hailing the accomplishments of Zaila Avant-garde, the first African American champion of the 2021 Scripps National Spelling Bee. My feelings were complicated to say the least:

  • Elation for Zaila and her family and what this means for her future.
  • Collective pride, along with other Black Americans, that her hard work was rewarded.
  • Shame that the screaming headlines that highlighted the fact that Zaila is Black may cause some to draw the illogical conclusion that what Zaila did was extraordinary because Black Americans don’t usually have the intellectual capacity for such a feat.
  • Resentment that the United States is still recognizing “the first” among Black Americans.
  • Anger because “until the passage of the Civil Rights Act of 1964, Black children were routinely banned from participating in spelling bees. All winners were White until Puerto Rican Hugh Tosteson Garcia was named champion in 1975.” (Shalini Shankar, “Zaila Avant-garde’s Spelling Bee win sends exuberant message,” Opinion, CNN online, July 9, 2021)
  • Disheartened that “Indian American winners who have steadily won since 1998 have endured a litany of racism on broadcast and social media for not being ‘American’—code for not being White. Seen by many as outsiders, and as part of communities subjected to waves of anti-Asian violence, they are left to make sense of negative reactions to their success in the form of calls for ‘real Americans’ to regain control of this contest.” (Shankar, “Zaila Avant-garde’s Spelling Bee”)

Despite my mixed emotions, I’m glad that Zaila received so much attention because her success will alert other families and their children that they, too, can have the kind of success that Zaila, the scholar-athlete, has achieved.