“You would have more time to get other things done if you didn’t write so many thank you notes and letters,” said Joan, my wise administrative assistant in the 1980s.
While reviewing notebooks and journals I’ve kept over the years, I am amazed at the number of times I noted that I was writing a thank you to someone for something or other. For example, shortly after my retirement as NASPA executive director in 2012, I took a trip as part of the association’s exploration of offering professional development to those who provided student services in some of the universities in China.
I was in Shanghai at the Renaissance Hotel after having travelled to several other cities in China when I reviewed my meeting notes and made a list of the people with whom I had met during this visit. My list included 27 names and pertinent information to help me recall who the people were and the occasion of our coming together. These were the people to whom I would be sending thank you letters upon my return to the United States.
When I wrote the letters, the ones that made me smile the most were the ones I wrote to “unofficial” people, such as the exuberant young women students who met me at some station or harbor in pouring rain carrying a bouquet of flowers that were the worse for wear after being drenched by the rain.
As I look back on what was a time-consuming and, to me, necessary chore of writing so many notes of gratitude over the course of my life, I realize that I likely benefitted more from writing these missives of appreciation than the recipients who might have given my message a cursory review at best.
In order to write the message, I had to recall the location, the interaction, and the result of the meeting. I could relive the pleasantness of the moments. Often, there are so many distractions and emotions present during encounters—whether with people we’ve just met, day-to-day colleagues, or long-time friends and family—that keep us from appreciating what is happening in real time. Recalling the experience in quiet contemplation, we can tease out the wonder of the gift of having made this unique human contact. I’m grateful for these memories and writing to express my gratitude on so many occasions has been well worth the “costs” in time and effort.