Guest blog by David Keymer
Over time I arrived at something like a philosophy to govern my work in student affairs and higher education. Ultimately, all of our expertise points back to a vision of what college and university life should be like, what it should do. Universities and colleges are a special kind of community—a community of learners. The emphasis should be on both words: “community” and “learners.”
The ideas, then, are simple…nothing complicated:
First and foremost, I was there for the students, and the students were there to get an education. In this exchange, then, it was the students who were paramount. If it was about empowering students, it was simply a matter of service for me. That meant that…
- students should always be able to reach me;
- it was important that I give good value in whatever I did; and
- ego was less important than results.
Using power gratuitously is not only wrong, it’s counterproductive. The power I held was the position’s and there for a purpose. It was not mine and, just because I had it by way of the position did not mean I had to use it.
This was especially true as I realized that everyone on campus needed to be in the same business of helping students succeed, academically as well as socially. Parents or prospective students didn’t come on campus and ask where the Vice President for Student Affairs’ office was. They talked to whomever they met. It might be a worker planting flowers in the flower beds outside a classroom building, or a campus police officer passing by, or a stray faculty member or student on the way to class. As a result, I did a lot of walking around talking to colleagues and students to ensure we got our message out that we had the same ends and were serious and proud of our commitment to student success.
Everything I managed to do required other people. It was important, then, that I listen to EVERYone, not take others for granted, and recognize others’ contributions and let them know I appreciated them. That being said, an important piece of effectively working with people is to cooperate, but “never give up your teeth.” The work is too important, and every so often, you may have to take a bite out of someone to convince the other person you’re not kidding.
Relatedly, developing people is as important as spurring them on to work well. It takes time, money, and effort to find and hire someone new for a position. If there were difficulties initially, it wasn’t a matter of giving up, but needing to find out what people did well and what inspired them, then leveraging those strengths and interests.
After all, work should be fun as well as work.
David Keymer served as a chief student affairs officer at SUNY Utica Rome; California State University, Stanislaus; and Zayed University (Dubai and Abu Dhabi) from 1983-2004. For more wisdom gleaned from Keymer’s experience in student affairs across these varied institutions, check out the seven-part series published in 2021 from a set of interviews.
Gwen Dungy 